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(617) 247-1010

352 Massachusetts Avenue Boston, MA

Meet Our Staff

Mariann Zenitz, Executive Director

As Executive Director, Mariann leads a strong management team at Susan Bailis. She has worked with the senior population most of her career. Born in Massachusetts, she studied psychology and marketing and has worked in assisted living since 2004.

Mariann has a strong background in business operations, marketing, and sales. Among her accomplishments she has won numerous awards for excellence in service and hospitality.

Mariann lives north of Boston.

Marcos Stadler, Assistant Executive Director

As Assistant Executive Director, Marcos supports the Executive Director with the daily operations of Susan Bailis.  Marcos has a Liberal Arts degree in Healthcare Administration and a background in healthcare operations with the knowledge of local, state, and federal regulations.

Marcos has been working in assisted living and skilled nursing since 1992, helping to make a difference in the lives of senior citizens, their families, and friends. His priority is to ensure all residents are happy and proud of living in our community.

Bill Jones, Resident Care Director

Bill has worked in the Assisted Living field for eleven years, both as a Wellness Nurse and Resident Care Director. He says he loves it because Assisted Living offers him the opportunity to get to know and connect with the folks that live within the community on a deeper level.

Bill entered the field of nursing at 38 years old. He had a calling to be an ‘Angel of Mercy’ and prior to that, Bill worked for many years in the theater. It was in a theater doing a production of the Musical “Annie” where he met his wonderful wife. They have been together for 20 years and have twin 16 year old daughters.

Bill is thrilled to be a part of the Susan Bailis team and looks forward to seeing you and your loved one at our community. 

Grace Wallace, Activity Director

We strive for a high quality of life for our residents through activities which encompass physical, social, spiritual, emotional, occupational and intellectual aspects. We aim to bring fulfillment to our residents by ensuring they directly contribute to planning our monthly activities, whether that is through the calendar committee or the one on one resident interest interviews. 

Activities offer our residents the opportunity to work up a sweat with our daily fitness programs, explore their artistic abilities through classes focused on various different mediums of art, keep their minds sharp with our educational classes and informative lectures, weekly trivia and an array of writing workshops. We provide a multitude of spiritual programs and self care centered discussion groups with our social work students and qualified speakers.

Grace holds a bachelors in exercise science and has had prior experience as an Activity Director, Activity Assistant and Fitness Instructor in assisted living communities as well as a certified occupational therapist assistant position. Her time studying occupational therapy and practicing for 2 years on an Inpatient Rehab Floor of a hospital, has given her a unique perspective working with the over 60 population. 

She is able to incorporate a creative flair alongside a clinical eye when developing and implementing her activity programs. Her plethora of knowledge regarding healthy and happy aging allows her programs to be holistic yet evidence based for our residents. 

Through our daily activities we hope to provide enrichment, build relationships and foster a feeling of community here at Susan Bailis. 

Doug Warren, Community Relations Director

Serving the assisted living industry since 2003, Doug brings a lifetime passion for hospitality, customer service and helping others to the Susan Bailis mission.  He joined our team in September of 2015 with a wealth of experience gained with established assisted living communities on the north shore, as well as with the successful openings of several new assisted living communities in the metropolitan Boston area.

Doug found his professional calling while helping his family research and select the perfect assisted living community for his grandmother. He holds an MBA degree and, prior to transitioning into the assisted living field, spent more than 15 years in marketing and advertising. He also comes with a strong background in consumer behavior and psychology.

Born in Massachusetts, he spent many years in California and currently resides north of Boston.  He enjoys sports and as testimony to his love for traveling, he has visited 49 of our 50 states. Alaska is last on his list.

Norris Derby, Maintenance Director

Susan Bailis is renowned for delivering on their promise of providing a better life and peace of mindderived primarily from staff that provide “exceptional personalized services. Since its inception over 15 years ago, this facility has been synonymous with wowing our residents and their families with the amazing warmth and charm of the Susan Bailis community. Another hallmark of this community is having a tradition of providing a welcoming, relaxing, modern, safe and efficiently running facility so that our residents, their family and our staff feel right at home on our premises.

With all the foregoing attributes, it is no surprise that our Maintenance Director Norris is a perfect fit for Susan Bailis. Norris embodies all these fine characteristics and more and he enthusiastically displays these as he undertakes his functions in ensuring our property is safe and functional for all concerned. 

Norris is affectionately called ‘Macgyver by his childhood friends in reference to the 1980’s television series due to his innate ability to repair anything mechanical. He approaches his duties as Maintenance Director with the same technical assurance, quietly confident, amazingly polite and always quick to offer a heart warming smile. 

He brings an excess of 12 years of maintenance experience to Susan Bailis and proactively provides the highest level of service to the community. Norris migrated to the U.S. in 2015 from his native Jamaica after graduating from the prestigious Kingston College and undertaking graduate studies at the University of the West Indies School of Continuing Studies. 

He has held a number of management positions with different companies in Jamaica including Novelty Trading Company and Dryclean (USA) Jamaica where his last position was Manager of Plant Operations and Maintenance prior to transitioning to the U.S. Since moving to the States, Norris has worked with the Elderly at Waterstone in Wellesley and Providence House in Brighton. 

Away from work, Norris enjoys spending time with his family, watching movies, fishing, traveling and working on automobiles.